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Privacy Statement

Effective Date: [Insert Date]
Last Updated: [Insert Date]

This Privacy Policy describes how Blick.AI ("we," "us," or "our") collects, uses, stores, and protects information when you use our prompt optimization service (the "Service"). Our Service operates through a Software Development Kit (SDK) that sits between your application and AI services to optimize user prompts and enhance AI interactions.

1. What Type of Information Do We Collect?

Personal Information

We may collect the following types of personal information:

  • Account registration details (name, email address, company information)

  • Contact information for billing and support purposes

  • Usage analytics and performance metrics

  • Technical identifiers (IP addresses, device information, browser type)

Note: Under certain conditions, we offer identity abstraction features that allow you to preserve your anonymity while using our Service. When identity abstraction is enabled, we implement additional privacy measures to disconnect your personal identity from your usage data and interactions.

Prompt and Interaction Data

  • User prompts and queries submitted through our SDK

  • AI responses and interactions

  • Optimization suggestions and modifications

  • Performance metrics and analytics related to prompt effectiveness

  • Metadata associated with API calls and usage patterns

Technical Information

  • SDK integration logs and error reports

  • API usage statistics and performance data

  • System configuration and compatibility information

  • Authentication tokens and session data

2. How Do We Collect Information?

We collect information through several methods:

Automatic Collection via SDK

  • Our SDK automatically collects technical performance data and usage metrics

  • Integration logs and system diagnostics are captured during normal operation

  • API call metadata is recorded for optimization and billing purposes

Direct Provision

  • Information you provide during account registration and setup

  • Data submitted through our dashboard, support requests, or communications

  • Configuration settings and preferences you specify

Third-Party Integrations

  • Information received from AI service providers when processing your requests

  • Data from integrated applications and platforms using our SDK

3. How Do We Store, Use, Share, and Disclose Personal Information?

We do not sell personal information to third parties for marketing purposes.

Storage

  • All data is encrypted both in transit and at rest using industry-standard encryption protocols

  • Data is stored on secure cloud infrastructure with regular security audits

  • We implement appropriate technical and organizational measures to protect your information

  • Data retention periods are defined based on service requirements and legal obligations

Use

We use collected information to:

  • Provide and improve our prompt optimization services

  • Generate analytics and insights to enhance AI interaction effectiveness

  • Process billing and maintain customer accounts

  • Provide technical support and troubleshooting

  • Develop new features and improve existing functionality

  • Ensure security and prevent fraudulent activities

  • Implement identity abstraction features when requested to preserve user anonymity

Sharing and Disclosure

We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in providing our services (cloud hosting, payment processing, analytics)

  • AI Partners: Anonymized and aggregated data may be shared with AI service providers to improve overall service quality

  • Legal Requirements: When required by law, legal process, or government request

  • Business Transfers: In connection with mergers, acquisitions, or asset sales

  • Consent: When you have provided explicit consent for specific sharing purposes

We do not sell personal information to third parties for marketing purposes.

4. How Do We Communicate With Users?

We communicate through the following channels:

Service Communications

  • System notifications and alerts related to service performance

  • Updates about new features, improvements, or changes to our Service

  • Technical documentation and integration support

Account Management

  • Billing notifications and payment confirmations

  • Account security alerts and authentication messages

  • Subscription renewals and plan changes

Marketing Communications

  • Product announcements and feature updates (with your consent)

  • Educational content and best practices guides

  • Industry insights and optimization tips

You can manage your communication preferences through your account settings or by contacting us directly.

5. How Do We Use Cookies and Other Tracking Tools?

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect service functionality.

Cookies

We use cookies and similar technologies for:

  • Essential Cookies: Required for basic service functionality and security

  • Analytics Cookies: To understand usage patterns and improve our Service

  • Preference Cookies: To remember your settings and customizations

SDK Tracking

Our SDK may collect:

  • Performance metrics and usage analytics

  • Error tracking and diagnostic information

  • Feature usage statistics for service improvement

Third-Party Tools

We may use third-party analytics and monitoring tools to:

  • Track service performance and reliability

  • Analyze user behavior and service optimization opportunities

  • Monitor security and detect potential threats

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect service functionality.

6. How Can Users Withdraw Their Consent?

You have several options to control your information:

Account Controls

  • Access and modify your personal information through your account dashboard

  • Update communication preferences and notification settings

  • Download your data or request data portability

  • Enable or disable identity abstraction features to control the level of anonymity in your interactions

Consent Withdrawal

  • Contact us to withdraw consent for specific data processing activities

  • Opt out of marketing communications through email links or account settings

  • Request deletion of your personal information (subject to legal and service requirements)

Data Rights

Depending on your location, you may have additional rights including:

  • Right to access your personal information

  • Right to correct or update inaccurate data

  • Right to delete your personal information

  • Right to restrict or object to certain processing activities

  • Right to data portability

To exercise these rights, please contact us using the information provided below.

7. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes:

  • We will notify you via email or through our Service dashboard

  • The updated policy will be posted on our website with a new effective date

  • Continued use of our Service after changes take effect constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

8. Questions and Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

​

Email: privacy@blick.ai
Address: [Company Address]
Phone: [Phone Number]
Data Protection Officer: dpo@blick.ai (if applicable)

 

For urgent privacy matters or data breach notifications, please use our dedicated privacy contact methods above.

 

Response Time: We aim to respond to privacy inquiries within [X] business days.

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